Your home will be serviced by a professionally trained and vetted cleaning specialist. We typically assign a single cleaner to your residence to ensure they become familiar with your specific needs and preferences. While we cannot always guarantee the same individual due to scheduling, our model for recurring weekly and bi-weekly clients is designed to provide the same team member for every visit to maintain the highest level of consistency.

It’s entirely up to you! Most of our clients prefer to be away while we work so they can return to a perfectly clean home. However, if you are home, we’re happy to work around you. To ensure the most efficient and thorough service, we kindly suggest staying in a separate area from our cleaning specialist whenever possible so they can move freely and focus on every detail.

Not at all! We arrive fully equipped with professional-grade cleaning supplies and tools. For hygiene reasons and to prevent cross-contamination between homes, we prefer to use your personal vacuum cleaner; however, we always carry a high-performance backup for emergencies. If you have a specific eco-friendly or favorite product you'd like us to use, just let us know or leave it out—we are happy to accommodate your preferences!

To help us provide the greatest value, we kindly ask that you take a few minutes to declutter surfaces. Picking up items like clothing, toys, or loose papers allows our specialists to focus 100% of their time on deep cleaning and sanitizing your home rather than organizing personal belongings. Let us handle the heavy lifting while you enjoy a tidy space!

We treat your home and belongings with the utmost care. Our specialists are professionally trained to handle various surfaces and delicate items; however, we recognize that accidents can happen. In the rare event of damage, our policy is to inform you immediately. A manager will contact you personally to arrange for a repair or replacement. For your peace of mind, NJ Cleaning LLC is fully insured, and we will handle any necessary claims to ensure you are fairly reimbursed.